Help Center

  • From 31 May 2016 onward, AtSiam is no longer accept direct booking on any hotel. However, we still provide the information which might be useful for travellers such as hotel details, photos, map and reviews as well as a direct link to our premium partners.
    The information on this page might not be valid for the current state of AtSiam.

Why AtSiam?

At AtSiam, customer satisfaction is our top priority and our staff is fully committed to meeting and exceeding your every expectation. Here are a few of the reasons that make us the very best in the business and why you should use our service:

No hidden extra charges

We believe that honesty is the foundation of a business so you always know exactly what you have to pay. In addition, our rates are inclusive of tax and service charge. There are no surprises when you pay.

Low rates with additional discounts

We know low rate is very important, so we seek to provide you with the competitive rates based on our volume and low business overhead. We also offer additional discounts for members.

We deal with the hotels directly

Unlike most online travel agencies (especially an affiliate Website), we have an official contract with every hotel. If you have any trouble, we can help you faster and more reliably. Plus, through our special agreement with the hotels, we always bring you special offers which cannot be found anywhere else.

We focus only on Thailand

We do not offer worldwide reservations service. Our primary and only focus is to deliver exceptional and personalized service to you when you visit Thailand.

An interactive web experience

You are using our Website so you know how interactive we are - we cannot help emphasize how hard we work to ensure that your buying experience is as close to an in-store scenario as is virtually possible.

As stated in our company overview, we started as web development firm. Our incomparable expertise in Website usability and technology drives an unique customer experience and has catapulted us to incredible success within the industry.

We care about your privacy & security

We protect your personal information. Our privacy policy is designed to keep your information safe and secure with us. We will never share anything without your consent.

On top of this, your credit card number is never stored on our web server nor available to us. Your credit card payments are handled by 3-D Secure payment gateway, operated by Kasikornbank PCL. (one of the largest bank in Thailand) which certified by VISA, MasterCard and JCB.


AtSiam is a reputable company with a solid track record in the business. We are a real company based and registered in Thailand with the Tourism Authority of Thailand.

Our TAT License No. is 11/3634.


If these are not enough to convince you to use our service, read some of our testimonials.

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Exchange Rate
1 USD = 34.4 THB
1 EUR = 36.7 THB

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