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Sun, 7-Sep-08 11:04 (Thailand Time)

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Amenity

Service or item offered to guests or placed in guestrooms for the comfort and convenience of guests, and at no extra cost.

Examples are various guest services (such as in-room entertainment systems, automatic check-out, free parking, concierge services, and multilingual staff) in addition to an array of personal bathroom items offered by most hotels and motels.

Amenities are designed to increase a hotel's appeal, enhance a guest's stay, and encourage guests to return.

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