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Help Center
Are special requests guaranteed?
As indicated this will depend on each individual hotel’s availability. We will certainly pass your special request on to the hotel but this is not guarantee.Was this information helpful?
Rates
- Is your rate inclusive of taxes and service charges?
- Will I get the same rate if I reserve a room through the hotel directly?
- If I already have a confirmation but later check and see the lower rate, can I get a refund?
- Is the rate per person or per room?
- What are the different room categories?
- How can your rates be so cheap?
- Do you offer special discounts (for seniors, airline employees, etc)?
- Are airport tranfers included in the hotel price?
- Are the rates the same for everyone?
- What are the check in and check out times?
- Are special requests guaranteed?
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