First Hotel Bangkok Reviews & Ratings

My original choice of the Tower Wing room was not available, so despite other reviews written on the main block rooms, I decided to give it a go. NEVER AGAIN.

Beds infested with bed bugs!!! Can't get rid of them with any amount of insect spray.

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After check-in, signed credit card for deposit we went up to the room & found that it was not the room type as we reserved, it was twin bed room (horrible...dirty blanket, broken bed frame) at the main tower. We knew coz our friend was staying in the tower wing check-in a day before us. Therefore we went back to the front desk, and was told that actually our reservation was not in their system, the room given to us was their only available due to full house. But we were not told during the check-in with presenting the confirmation from by other online agent not AtSiam.com for reservation of Superior/Tower Wing Double room before we went up to the twin room at the main tower.

Feeling of being cheated and down-graded of what we reserved and pay for, we asked them to cancel the room. And walk in to some other hotel instead.

During the whole process, we were well-mannered, seek only explanation but the lady who served us at the front desk was extremely unfriendly and terrible with her manner and service, loud unfriendly voice, with her finger pointing right at our faces and other travelers who were checking in before us as well.

After we left BKK, we send an email to ask. And was told by the online agent, it was the hotel overselling there rooms. They did not receive any error or any reject from the FIRST HOTEL.

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The room was OK but the toilet was terrible. The shower tap was not working. It was either too cold and too hot and the water was so little. It take me almost half a day to wash my hair. But it cheap la... what u pay what u expect.

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Main Wing is very bad, not clean and smell!! We change room to other wing - it better, more new and clean rooms with possible to open window. Good location close to Siam Station, Pantip Plaza and new Siam Ocean World with big Shopping Plaza!

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The bathrooms are not clean and have stains. The shower was falling apart and we had to hold it while we took showers. The baskets that held the shampoo, foam bath, etc are molding and smelly. The room is smell. We asked for a better room. The receptionists were not really helpful. However, the location is convenient.

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This is my second experience staying at First hotel. The first time was satisfactory and thus I decided to return again this time round. I had a room at the tower wing four years ago as well. This time back, I felt sort of disappointed. The overall look of the hotel has improved but the 'internal' especially rooms, food and service haven't.

Tower wing single room with king bed (1350B) is old and quite dirty. The bed makes squirky sounds the moment I sat on it. Rather disturbing. The bathroom was not cleaned properly. There were strands of hair left behind around the tub. Bed bug "running" across the bed was the first thing I saw after I woke up. Air con was noisy. It left my bones feeling chilly. Overall experience of this hotel is one simple word "tolerating". I had lunch in the hotel before I check out. No change was given back although I felt they should have. Even if they don't have the "small" change, I felt they could have acknowledged it to the guest instead of taking "tips" for granted, especially if in a hotel. Honestly, the only thing I enjoyed was the convenience of its location. I later switched to another hotel near chaktuchak called "Gold Orchid Hotel". It was much better. Free welcome cocktail was given to every arrived guest. Room was clean, neat and cozy. Breakfast was great and delicious with many varieties. The rates are the same as FH. It's rather new and thus the overall feeling and experience is good. I would consider the latter if I were to visit Bangkok again. Traveling by taxis isn't expensive anyway plus pratunam(the city) isn't far away.

Note: Most taxi drivers apparently do not carry change. (even if they do) So, do make sure before you get on a cab, you have small change and notes with you. For example, trip fare is 22b and if you happen to have only 50b or 100b, you will have to end up tipping the rest. Also, make sure the meter is on the moment you hop on or you would have to end up paying double or more for a trip.

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Hello, I am satisfied with hotel first hotel, the acceuille is pleasant, the room is well made and the place is practical to make shopping but the bed should well be checked because I am to make prick by animals in the bed, I go accounts when I had full with the buttons on the arms, pay attention to Ca.

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Location was excellent. Our main concern is about the cleanliness. The carpet especially under the bed was not properly clean. There are rubbish under the bed !!! Beside that, the lighting of the room and the hallway was really bad. Not bright enough. We are looking forward for another visit, hopefully things can be better.

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Nothing special; not so good and not so bad. The location of hotel is good and convenient. But, the outside view (looking from window of Tower wing) is not beautiful. The service is normal, nothing special. The room is OK.

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I stay there before, I'm kind of disappointed that the room that they gave us (the toilet sink was dirty and got problem), but overall OK ... hopefully they will fix the problem because I'm planning to stay there again for my next trip.

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