First Hotel Bangkok Reviews & Ratings

The hotel does not seem very impressive from the outside, but the inside is really comfortable, clean and an excellent value for money.

We stayed in the Tower Wing and had no reason to complain; just the opposite. Convenient location to many markets, including IT City, old town etc.

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Overall is good but only the housekeeping that i would like to mention is whenever they clean up our room they didn't sweep or mop the toilet floor and for breakfast. But of course I will still choose First Hotel for my next trip.

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After check-in, signed credit card for deposit we went up to the room & found that it was not the room type as we reserved, it was twin bed room (horrible...dirty blanket, broken bed frame) at the main tower. We knew coz our friend was staying in the tower wing check-in a day before us. Therefore we went back to the front desk, and was told that actually our reservation was not in their system, the room given to us was their only available due to full house. But we were not told during the check-in with presenting the confirmation from by other online agent not AtSiam.com for reservation of Superior/Tower Wing Double room before we went up to the twin room at the main tower.

Feeling of being cheated and down-graded of what we reserved and pay for, we asked them to cancel the room. And walk in to some other hotel instead.

During the whole process, we were well-mannered, seek only explanation but the lady who served us at the front desk was extremely unfriendly and terrible with her manner and service, loud unfriendly voice, with her finger pointing right at our faces and other travelers who were checking in before us as well.

After we left BKK, we send an email to ask. And was told by the online agent, it was the hotel overselling there rooms. They did not receive any error or any reject from the FIRST HOTEL.

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The location is really great as it's near to Pratunam market-which is 1 of my favorite areas for shopping-and about 10min walk from BTS. Stayed in the Main Wing which was kinda old. The toilets were clean but very typical of a 3-star hotel. All in all, it's a good experience.

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My original choice of the Tower Wing room was not available, so despite other reviews written on the main block rooms, I decided to give it a go. NEVER AGAIN.

Beds infested with bed bugs!!! Can't get rid of them with any amount of insect spray.

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First hotel is far better than the one where I was put later by Stang Travel Co. Ltd, i.e. Park Hotel. However, I do not blame the hotel for me having been cheated by Stang Travel Co. Ltd. which promised me a high class accomodation for the money that they charged me. Beware of some Travel Agents that charge 16700 Bahts for a wonderful trip and living but put you up in relatively cheap hotels such as Park Hotel - Sukhumvit, Hotel Savasdee - Pattaya and in 4 days, just only give you a trip to Botanical Garden and a trip to Coral Island in a crowded boat charging you for everything (but lunch) on the way! That's Stang Travel Co. Ltd. for you. Stang Travel Co. Ltd is situated at 82/7 - 8, Rajchaparop Road, Phayathai Rajchatevu, Bangkok. It charged but did not deliver. Not even a final drop to the airport as promised. Case to write to Ministry of Tourism, Thailand.. Stang's unethical service should not spoil the name of Thailand Tourism. Thai Govt should take action against such Tour Agencies.

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This is my second experience staying at First hotel. The first time was satisfactory and thus I decided to return again this time round. I had a room at the tower wing four years ago as well. This time back, I felt sort of disappointed. The overall look of the hotel has improved but the 'internal' especially rooms, food and service haven't.

Tower wing single room with king bed (1350B) is old and quite dirty. The bed makes squirky sounds the moment I sat on it. Rather disturbing. The bathroom was not cleaned properly. There were strands of hair left behind around the tub. Bed bug "running" across the bed was the first thing I saw after I woke up. Air con was noisy. It left my bones feeling chilly. Overall experience of this hotel is one simple word "tolerating". I had lunch in the hotel before I check out. No change was given back although I felt they should have. Even if they don't have the "small" change, I felt they could have acknowledged it to the guest instead of taking "tips" for granted, especially if in a hotel. Honestly, the only thing I enjoyed was the convenience of its location. I later switched to another hotel near chaktuchak called "Gold Orchid Hotel". It was much better. Free welcome cocktail was given to every arrived guest. Room was clean, neat and cozy. Breakfast was great and delicious with many varieties. The rates are the same as FH. It's rather new and thus the overall feeling and experience is good. I would consider the latter if I were to visit Bangkok again. Traveling by taxis isn't expensive anyway plus pratunam(the city) isn't far away.

Note: Most taxi drivers apparently do not carry change. (even if they do) So, do make sure before you get on a cab, you have small change and notes with you. For example, trip fare is 22b and if you happen to have only 50b or 100b, you will have to end up tipping the rest. Also, make sure the meter is on the moment you hop on or you would have to end up paying double or more for a trip.

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Hello, I am satisfied with hotel first hotel, the acceuille is pleasant, the room is well made and the place is practical to make shopping but the bed should well be checked because I am to make prick by animals in the bed, I go accounts when I had full with the buttons on the arms, pay attention to Ca.

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The counter staff provided prompt and efficient service with a smile, very willing to attend to queries. Hotel is 5mins walk to Pantip Plaza (you can find all sorts of computer products there), and 10mins to Ratchathewi BTS station, very convenient.

I stayed in the Tower Wing with nice view of the Baiyoke Sky Hotel. Room was generally clean but air conditioning along the corridor could be improved. Breakfast menu should be changed everyday. Overall it was value for money, I would consider staying in First Hotel on my next visit.

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I stayed at the First Hotel In December and enjoyed it. The rooms are clean (nothing disappeared). The maid was competent and the service good. It's a pity that the first line the reception has some ladies working their that think they need not be friendly to visitors especially ladies. One in particular was sullen and rude unhelpful and not suited to the position. They speak little English and seem to think they need not. In the city of smiles where I found the most charming and delightful and was shown kindness by everyone I met, its a pity that the one receptionist in particular was so unfriendly and unhelpful.
The internet is non existent although they say they have one it was never working.

Now the Bell hop is a delightful fellow always ready with a smile and ready to help speaks English and without him we would have been lost. I hope they pay him well!!!

The Breakfast although plenty gets boring as its the same food each day. Its clean and plentiful.

The air conditioning is super in the rooms but leek into the door ways of most of the rooms and the carpets were spoilt by the wetness which made the otherwise great hotel look tatty.

The laundry done at the hotel is exceptionally expensive so try elsewhere.

The tea room downstairs have half priced goodies fresh and tasty after 6.30 in the evening.

All in all I would recommend the hotel and if a receptionist is unfriendly report it to the manager which is exactly what I am going to do on my next trip. Perhaps he can train the lady to be more friendly and less sulky.

Its within walking distance of many markets malls and the sky train is nearby. Just ask the bell hop.

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