Pinnacle Lumpinee Hotel Bangkok Reviews & Ratings

My friend and found the hotel to be clean and personable. Good view of the city. Good location to the park, and not far from the night market. The spa closes too early, however, lots of folks from Singapore and Hong Kong in the hotel when we were there. I would go back.

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Tour operator gave it has a freebie, glad I didn't pay for it. In a dirty run down street with views of local residents unclean rooftops with all thier washing on display. Never again.

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I stayed at the Pinnacle hotel from March 10th to 14th. On the there was no electricity from 10am to 6pm and next day from 10am to 9pm. The hotel staff told me that one of the two elevators would be working. However neither of the elevators was working on Saturday, which meant a long walk up and down the stairs to my room on the 11th floor.

And though I really wanted to stay in my room and relax, how could I when there was no light or air conditioning? I was not offered anything to compensate for this inconvenience. I can understand that this might happens for one day, but for two days it's an unacceptable way of doing business.

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I was due to stay at the Pinnacle Lumpinee twice within 10 days. On arriving the first time I found my room to have twin beds even though I had booked and confirmed a double bed for my girlfriend & I. I requested to change rooms and after a little fuss they did so.

I returned to the hotel 5 days later to stay for an addition 3 nights and was greeting with absolute rudeness from the front office supervisor. Again I was given twin beds and she was so rude didn’t want to look at my voucher or listen to reason. Other guests had similar problems and after speaking with the manager was informed that they do not guarantee double beds to any guests, although they’re happy to take your money in advance.

Other problems whilst staying there the first time just magnify their incompetences and I found the whole experience extremely frustrating and disappointing, I would not recommend the hotel to anyone and would advise AtSiam to remove this hotel from its listings.

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The room was just okay, but not that good enough as the name "Deluxe" states. I had requested for a Deluxe single bed but was a given a room with 2 single beds which was quite congested. Shower was not working for sometime.

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We Booked and payed in advance, they asked for a deposit of 1000 bath, we asked for what, for the bar in the room and the desk-manager was not friendly.

We payed under protest. They treated us as possible thief. Without an explanation of the manager but with apology. First time and last time in this hotel.

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We visited Bangkok shortly after the tsunami and were sent to Pinnacle Lumpinee Hotel & Spa for two nights by our danish travel agency.

Returned from our round trip in Thailand we came back to enjoy this excellent hotel.

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