Sugar Palm Resort Phuket Kata Beach Reviews & Ratings

We were lucky to get a room even though the hotel wasn't opened yet. A wonderful hotel with exclusive and great design. With the great location and nice staff, I had a wonderful stay. Definitely a place I would like go back to.

Hopefully the staff understand a little more English in the future, but they do all they can to help everyone. A luxury feeling to stay at Sugar Palm Resort!!!

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Loved the sugar palm spa & resort! We had deluxe pool access room and it was wonderful. We had two rooms shared by three adults and one child. Child loved it, being able to go from own private deck to pool was awesome.

Beach was very close and we all went there to do some awesome body surfing. When we were in Phuket we were told that Karon Beach was the best beach in Phuket, we spent two days at Surin Beach Resort, two days at Karon Beach and two days at Kata Beach (Sugar Palm) and Sugar Palm wins hands down. We all were sad to leave this resort.

The price was very reasonable, cheap compards to Canada. We paid $81.00 a night per room (Deluxe pool access) Which in Canada for a room like this you would likely pay easily $300.00 a room. Room rate included buffet breakfast. The have a seafood restaurant for lunch and dinner. We had dinner there, reastuarnt is called Jasmines seafood restaurnat. Prices were much cheaper for seafood here that at Surin Beach or any other restaurant around Kata Beach that we could find.

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We stayed in the Pool Access Room and found it spacious, clean, nicely designed and decorated. New beach towels were provided for daily and there is a small clothes line on the balcony to dry your bathers.

Sugar Palm is conveniently located with restaurants, cafes, convenient stores practically next door... and most importantly.. it's only a couple of minutes walk to the beach.

We thought breakfast was great...considering it's free! Although the menu does not change from day to day, there is enough quantity and variety to satisfy nearly everyone....cereals, yogurt, bacon, omelette's, bread, toaster, pancakes, fruits..to name a few

We found that the staff were always helpful and friendly, particularly the day shift bell boy and male receptionist. We thought their spoken English was quite good and had no communication problems.

Negative: Remember to bring a power point converter.

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Stayed here the first week of June for 5N.

Loved how Thai flavour is infused into modern architecture/furnishings. The website photos don't lie, at all!

Very conveniently located to restaurants, cafes, clothes, shoes & fashion shops, travel shops, massage places, hawker places, beach shops, 7-elevens, a mini mart, a bank, etc. No need to even go to town (rates as good once you bargain), but if you have the itch, the bus station is located just in front (was 25baht to Phuket Town, passes by Karon beach which is beautiful but not as lovely as Kata beach. Kata Beach has shady Palm trees, and we could even swim in the waters though it was monsoon season.)and so are lots of tuk tuks and other forms of transports parked there.

Very safe, colourful night scene, though not as notorious or hectic as Patong's, but we preferred it such. Lovely restaurants around, but Jasmine Restaurant really is very good value for money. The breakfast was lovely, either American, Continental or Thai; order from a menu. Lots of choices within each set, and staff were very attentive. When my friend was sick, they even sent up breakfast to her. Twice!

Housekeeping was very friendly, spa staff very gracious, and night staff very helpful.

The rooms are very beautifully furnished. We loved the vibrant colours. We got upgraded to a Deluxe room for free though we paid for Superior rooms as the latter were under repairs. Could not have asked for more. Beautiful poolview, and very relaxing. Only drawback is that the bathtub (and the toilet too in fact) is partitioned from the bedroom by only a frosted almost flush doors, so offers little privacy. Nice for couples especially those on honeymoon, but we were 2 lady friends only.

Appreciated the in room safe, 2 complimentary 600ml bottled waters daily, electric kettle, flip flops, beach towels, bathrobes, extra pillows, and the comfy sofa beds etc.

They also sent up a plate of nice complimentary Thai desserts each night of our stay.

The pool is really nice (though not that big, sufficient), and the spa (only 2 rooms) though small is good. Sauna is OK, steam room was not working then, jacuzzi is real nice, and the pool deck is great. Poolside bar was good too. Very good use of limited space.

For those considering Superior room, I had a look see: Superior block has no lift, bathtub (thus no frosted doors/windows), has a microwave though, but is above the restaurants so loud music streams in especially during late evenings. But the balcony doors are quite sound proof though it may not eliminate all noise. It is located near the small car park. It doesn't have the beautiful view of the pool, though it overlooks the shops and the hotel entrance and a nice pond.

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Just left from my second stay at Sugar Palm and will go back. Previous reviews complain about lack of English but this is definitely OK now. Stayed both times in pool access room and these are great, just slide off your balcony into the pool.

Beach is only a 2 minute walk and nice for swimming, not crowded with jet skis and parachutes like Patong. Restaurants and bars within walking distance are very good, hit the end of the soi turn right and check out Oyster or Phuket Lobster and Prawn restaurant for great fresh seafood.

Next soi up has many bars and restaurants, outdoor pizza best in Phuket, best to give this one a a miss, bar across soi has live music which is OK but also seems to have a resident ting tong Englishman, bar staff apologise but he can spoil the music.

Other bars up there are OK for a relaxing drink without getting hassled to much.

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Fantastic resort! The pool is brilliant. Rooms are modern and spotless. Breakfast was fine - not amazing but did the job! The only drawback is that it is not right on the beach but other than that I would highly recommend it!

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If you like colors and design ... go there. So beautiful rooms and swimming pool. 200 meters to the beach! Just near restaurants and shops. I will be back.
Good breakfast, everything is ok for me!!!

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Stayed at Sugar Palm in Oct 2007...This was my 2nd stay at this specific hotel and hasn't changed from my 1st visit in 2006...Rooms are fantastic, spacious, very modern and serviced daily, so clean and neat...Room and hotel facilities are pretty good and rated at +3 to 3.5 Star...One down side of the hotel is the pool size area which is very small, (that is if you're planning on spending a lot of time around the pool), has only 10 Pool Loungers and because it is surrounded by the Hotel rooms is pretty noisy when there are people swimming, which can be very irritating if you have a pool access room...Hotel location is great, 2min walk from the main Kata Swimming Beach, close to a number of Restaurants, Pubs and shopping...I would recommend the Hotel Restaurant (MALI SEAFOOD) as the service and food for that matter is very good with beautiful presentation and up to international standards...But there are also many great restaurants around the hotel area within easy reach...In general the Hotel and Restaurant staff are also very pleasant as are the porters who are willing to take care of your luggage...

KATA area as a whole was quite busy but lovely, unfortunately I had terrible rainy weather, so October is definitely not a recommended travel month for Phuket...Will be returning again soon...

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We stayed in the deluxe pool view rooms at Sugar Palm for 10 nights and had a wonderful time. I would not recommend staying in the superior rooms as they are not part of the main building and look quite run down. I also probably wouldn't stay in the Pool Access rooms as there is little privacy (you can see directly into the pool access rooms when you are in the pool!). The pool is not heated but very refreshing...especially when you have been sun baking and need to cool down.

The breakfast was great...especially the eggs. The main restaurant 'Mali' which used to be Jasmines is also great. The Rock Lobster and Andaman Seafood Platter were delicious. Also try the pineapple shakes...non-alcoholic but very tasty!

It is a 3 minute walk to the beach (on flat ground).

You have to pay 200 baht for 2 sun lounges and an umbrella. I would go early and book a spot ... put your towels on it and then go back whenever you want. They are a bit hard to get later in the day when it gets busy. Also you must try a pizza on the beach...they were great and we didn't even need to get out of our bathers!

I must recommend the massage parlour Happy Friend about 5 doors down from the Sugar Palm lobby. We had massages every day...not only were they cheap and gave fantastic massages...the girls were all so friendly. You must get a foot massage when you arrive...I had huge swollen ankles from the long plane trip and they were gone after the massage.

Also if you want to book any other activities (ie. Phuket Fantasia, Phi Phi tours, Phuket zoo, or even transfers to the airport) DON'T book at the hotel! You must visit Paam who is just around the corner between Wild Wave' surf clothing store and an optometrist (he has a table in front of a little jewelry stall). He will give you the best price on tours...but remember to bargain!

Anyway, I would definitely recommend Sugar Palm for families, couples and friends. Although the receptionists don't speak much English ... we managed to get everything we wanted. They are all very polite and friendly.

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I'm got the room near swimming pool and it also I think its price very reasonable. For breakfast time should be extend to 11:00 am instead of 10:30 am.

Exactly, I will go back !

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