Sugar Palm Resort Phuket Kata Beach Reviews & Ratings

Hi there, A boutique resort that have very nice and friendly staffs. The valued for money is very good and reasonable. I will exactly go back!!!

Also, I will ask to stay in the same pool access room 'coz it's very wonderful room that not have much.

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We really cannot wait for go back to this Hotel. I also heard that now they also have Sugar Palm at Karon Beach, it' s also very nice.

I came to Sugar Palm (Kata Beach) for the 2nd time and it' s still very nice. This year Wi-fi internet is complimentary and also DVD library set in the room. Almost facilities is complimentary for us.

I will exactly go back to this hotel.

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Love the hotel - big room, nice and clean, friendly staff. Very convenient location, a few minutes walk to the beach, shops and restaurants. Bus stop to town is also nearby. Hotel also provide free internet. Will definitely come back again.

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This hotel was the best! You have everything near buy, a great seafood restaurant. The best food we have eaten in Phuket! You have a wonderful SPA at the hotel so you could not ask for more. We lived in a Pool access room which I recommend, the beach is just across the road, maybe 50 meter.

From the beginning or our trip to Phuket we planned to move around Phuket to experience more places, but we liked the Hotel and the place that we stayed here all trip!

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A lovely hotel in the contemporary style that the Thais do so well. Excellent location in the centre of Kata. Breakfast was good. We stayed in a Superior room which was very comfortable. The pool with its black tiles and spa was great. The gym was basic, but adequate if you want to do just a bit of exercise. ADSL Internet access was available for a fee. The computers were located handily in the bar area, next to the swimming pool. Their cocktails were good and reasonably priced. The only downside to being in a Superior room is its location in a separate block. The entrance to this block is through the hotel garage. At times the parked cars blocked the entrance to the entry and stairs, which meant we had to squeeze past the cars. I found this to be a real drawback to the hotel.

All other (more expensive) rooms were in the main block with good access and lifts. Even though the hotel was not full, they were going to charge us full price to move to the other block when I explained to them that my husband's limited eye sight made it hazardous for him to approach this entry. The other problem was the lack of English spoken and understood by their reception staff.

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We stayed at the pool view room. It was beautiful, clean and very nice. Very nice ambience and decors and it gives us a very welcoming and warmth feeling.

Our departure flight was in the evening but had to check out by 12 pm as they can't extend the check out time. I ask whether they had any shower facilities as I still want to spend the afternoon by the beach. The told me they will give us a room to shower. I did not expect much and must say I was very impressed when they gave us a Fresh hotel room (Pool access room mind you) to shower. Of course we did not dare to make a mess in the room and felt quite bad for the chambermaid to had clean up the bathroom.

Breakfast was pretty disappointing as they did not had much variety and i cant take pork.

Overall service was quite good especially for the front desk ppl except I was pretty pissed by the bell boy. He was the first bell boy I encounter to ask, expect and sorta demand for tips. I am a hospitality graduate and work in the service industry and TIPS are meant to be given when we received good service. This bellboy was pretty rough and definitely did not give us good service. Just by carrying our bag (only 1), he expect us to tip him.. Come on isn't that the job of the bell boy..? In fact I did tip him upon our arrival as he was hanging around our room after showing us to the room. (That was ok). Its just that he kept on asking us whether we needed any tours, transportation and would not buzz off even when we had arranged our own transport. He ask how much we did our own tours, chartered car and wanted us to change our transport (Back to airport). On the last dae when he lead us to our "shower room" , me n my bf was too occupied trying to shower and get done to pack our stuff and that was when the pesty bellboy really hang around the room asking is there anything we needed bla bla bla bla. Me n my bf wanted to test him and purposely did not want to tip him (Coz he realli pissed me off about my transport thingy) . When we were done waiting at the hotel lobby, he was kinda rude asking us about a towel we borrowed but had already returned. When our car came, he took our bag and the other bellboy told my bf, he help u, u tip him... (hmmmm...) and when that pesty bellboy carried our bag he told my bf (I carry for u, u tip me..) I was super pissed of course and just gave him 20 batt to buzz off..

Sugar palm was a great hotel (and its not that cheap) but with bellboy like him... I will say it does ruin my stay and would not wish to come back there..

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Like: Location i.e. good. Not seedy. Near to a small shopping area i.e. convenient. Near to restaurants (however these restaurants are tourist class - you have to get to the Kata Centre hawkers to try something local like Thai Noodles. Perhaps ask the locals who work nearby to instruct the tuk tuk to bring you to the roadside noodle shops like we did)

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Our stay at Sugar Palm was great (Dec 16-21) The location is close to Kata beach and many restaurants/shops. The pool view room was very clean. The terrace over looking the pool was a nice place to relax. This time of year if you want sun you need to book in the north wing as it faces south.
The breakfast was very good with a nice selection food and is served until 11:00.
We will stay again when in Kata.

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The best there!! I check in on 4th of October and got the Deluxe Pool View room. It is very colorful and sexy here. The reception staff told me that there are different color in each floor. Also the spa here has many promotion that I really like i.e. Buy 1 Get 1 Free. Services of the staffs are very willing to help.

I definitely go back.

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First of all, a big Thank You for AtSiam for the excellent service both by email and phone and for the best price! We'll use your services again!

Sugar Palm Resort was a perfect choice for us, a family with three small swimmers - nice pool, close to the beach. We had a lovely stay there. The Kata village around the hotel was small, but peaceful and offered a good choice of restaurants and shops.

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