Sugar Palm Resort Phuket Kata Beach Reviews & Ratings

Well, we checked in late in the evening. First impression was that the pool area was smaller than what it appeared on the net. Pretty small area actually. Other than that, everything was up to standard. The staff was helpful and ever smiling.

When we got to the room, we noticed that the rooms were very clean indeed. Furniture and bed are well kept and new, and big as well. Rooms have safe as well. Location wise, it is far from the hustle and bustle of Patong, which is not a bad thing!

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Everything (service, rooms, swimmingpool) was verry good. The Spa scrub and massage was excellent. Our compliments.

Except there was not a possibility to print from the internet and when checking out they didn't put our luggage in the luggage room (when we came back after 2 hours we had to ask to place our luggage in the luggage room).

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Location is very convenient esp it's only 5 mins walk to the beach, several cafe just right outside the hotel.

Staff is friendly and helpful. Breakfast selection is good. Environment is pleasant for families with young kids. Not as rowdy as Patong Beach area. Safe to stay in even if you are traveling on your own.

The only draw back is that they have a fixed shower head right at the ceiling which makes it difficult to bathe. And the water needs time to heat up.

Otherwise, all is good!

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Good location, excellent value for money. Only one regret: they are very strict regarding checkout time, customers have to pay 200 THB per extra hour. Breakfast is basic. The nearby restaurant, Mali, serves decent meals. Very useful : free DVD library, internet for free.

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Stayed here from 3rd till the 6th of July 2008. Came with 5 friends, 2 rooms. Had a welcoming atmosphere once we reached. Checking in was smooth. We're a bunch of outgoing guys, so we didn't expect much from the start.

It was a beautifully decorated hotel. 3-4minutes walk from the beach. Although through our 4 days stay there, we found Patong beach to be more lively than Kata beach. But still, Kata is a relaxing place, away from the hassle of Patong, very suitable for families and couples.

Amenities were excellent. From shopping, dining in, money changer, everything can be easily reached here. If you walk further down south of Kata road, you'll find a lovely restaurant,Mai That & Restaurant, for that authentic thai cuisine, and a warm service from the owner himself. A dinner for 6 cost us only ard 1300Baht. Very good dinner.

Towards the north, you can reach Karon in 15mins walk. Outside of the hotel you can find a good massage place - Lucky Friend massage. We became acquaintance to the fellow masseuse, even giving us nicknames to remember us better, as we came back to them after a long day out for 3 straight nights. The hotel rooms are great, bath, shower, a balcony overlooking the pool. But be sure to close the doors at night. Mosquitoes. Lots and lots of them. DVD rental should be made available 24hrs. They closes at 8pm. We tried to order room service at 10pm but not available. Basically the stay was good. Had a great time in Phuket.

Thank you Sugar Palm. I will make a return.

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Very friendly place and very handy to everything in Kata. Kata is definitely the place to stay in Phuket if you simply want a relaxing time away from the parties and nightlife. Great beach and great restaurants. Sugar Palm was fantastic and the rooms were spotless.

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I am really impressed with their service, especially the baby palm restaurant, there is always someone serve you around quickly. It's very interesting that their uniforms' color were different everyday.

Their staff are really nice, one of my friend was sicked, and need to stay in hospital before the day we check out, so we must check our late, and the staff was really considerate to delay our check out time.

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Very good service from personal, but the hotel are very new and the personal are not yet routine. The cleaning at our room was very poor.

Because of the construction of the hotel there are loud noise from talking in the pool-area .. also in the night sometime. The breakfast buffet are not at a high standard.

Our room with pool access was excellent. The location was very good near the beach and near shops and restaurants.

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The Location is very good for those who like to go to Kata Beach in just 2 minutes by walk as it's located in the Kata town center. And there are many restaurant and convenient shop around the hotel. However, the bed is quite hard and uncomfortable.

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Quite a nice place and the staff were good - just needs a bit of tidying up around the edges and could be lovely again.... location is good, 200 m walk to the beach... we went at the end of low season - so it was really good value for money - NO way would I pay 4-5000 THB in the high season for this hotel.

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