Great hotel, but the Front Desk gave us terribly misleading information!

Bossotel Bangkok Review

Travel date:N/A
Posted:12 May 07
Edited:4 Nov 10
Comments/Views:0/998
 
Overall:4
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Location:
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Value for money:
 

 Pros:

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 Cons:

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 Recommend for:

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We stayed twice, the first time for 3 nights, and the second time for 1 night. On the first occasion we were very happy with the room (Deluxe) which was everything that we expected from the advertising. On the second occasion we were given a room which smelt badly from cigarette smoke (even though we had requested a non-smoking room). They did, however, change rooms when we asked (why weren't we given a non-smoking room to start with?)

Our only major complaint was with the information provided by the front desk. When we asked which airport our flight was departing from, they asked for our flight number, and confidently told us the wrong airport!

Consequently we had to take a second taxi to the correct airport, and had it not been for the driver breaking the land speed record, we would have missed our flight. If the front desk gives information, it should be correct - this was inexcusable!!!
Editted on 4 Nov 10 12:13

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